Contact Prestige Care – We're Here to Help
Get in touch to discuss your care needs. Friendly, knowledgeable team ready to answer questions and arrange free care assessments across London and Greater London
Visit Us
1st Floor, 3 Montgomery Street
The Village, London
G74 4JS
Drop in during office hours
How We Can Help You Today
Whether you're exploring care options, ready to arrange support, or have questions about our services, we're here to help.
Arrange a Free Care Assessment
Book a no-obligation home assessment where we'll discuss your needs and create a personalised care plan.
Ask Questions About Care
Not sure what type of care you need? Have questions about costs? We're happy to discuss everything openly.
Urgent Care Needed
Hospital discharge? Family carer emergency? Contact us for urgent care arrangements.
Professional Enquiries
Healthcare professionals and social workers - we work closely with you to coordinate care.
Learn About Services
Want to know more about dementia care, live-in care, or other services? We'll explain everything.
Adjust Existing Care
Already receiving care but need to change times or increase hours? Contact your care coordinator.
Provide Feedback
Want to praise excellent care or raise concerns? We value all communication.
Career Opportunities
Interested in joining our care team? Enquire about current vacancies and opportunities.
Send Us an Enquiry
Complete the form below and we'll get back to you within 24 hours (usually the same day). All enquiries are handled sensitively and confidentially.
Urgent or Emergency Care Needs
If you need care arranged urgently due to hospital discharge, family carer emergency, or crisis situation requiring immediate support:
Call us immediately:
01355 204 222During office hours (Monday-Friday, 9am-5pm), speak directly to our team who will prioritise urgent cases.
What We Can Do:
- Rapid assessments (sometimes same day)
- Emergency care packages arranged within 24-48 hours when possible
- Work with hospital discharge teams
- Coordinate urgent respite care
- Fast-track care setup in genuine emergencies
Areas We Serve
Based in London, Prestige Care provides home care services throughout Greater London and surrounding areas.
London (All Districts)
South Lanarkshire
Not Sure If We Cover Your Area?
Call us and we'll let you know immediately if we can support you.
Call 01355 204 222Contact & Enquiry Questions
How quickly will you respond to my enquiry?
We aim to respond to all enquiries within 24 hours, but usually reply the same working day. If you've indicated urgency, we prioritise your enquiry. For the quickest response, call us directly on 01355 204 222 during office hours.
Is the care assessment really free?
Yes, absolutely. Our care assessments are completely free with no obligation whatsoever. We'll visit your home, discuss your needs, create a personalised care plan, and provide transparent pricing. There's no pressure to proceed.
Can I visit your office?
Yes, you're welcome to visit our London office at 3 Montgomery Street during office hours (Monday-Friday, 9am-5pm). For longer discussions about care needs, we recommend calling ahead to book an appointment.
Do you offer emergency or urgent care?
Yes, we can often arrange care quickly for urgent situations such as hospital discharge, family carer emergencies, or crisis situations. Call us on 01355 204 222 and explain the urgency.
What if I'm not sure what type of care I need?
That's completely normal and exactly why we offer free assessments. Contact us to discuss the situation generally, and during assessment we'll identify what support would be most beneficial.
Will my information be kept confidential?
Absolutely. All enquiries and personal information are treated with strict confidentiality in accordance with GDPR and data protection regulations.
Ready to Discuss Your Care Needs?
Taking the first step toward arranging care can feel daunting, but it doesn't have to be. At Prestige Care, we make the process as straightforward and comfortable as possible.
Whether you're certain about needing care or just exploring options, we're here to have a friendly, no-pressure conversation about how we can help.